UC1 Connect is a mobile first messaging app that provides end users with immediate access to their company directory (based on BroadWorks directory) from their favorite mobile device, for fast and easy business messaging and calling.
Dialer 5.0 is now part of the BluIP ecosystem so it is no longer dependent on Chrome and is now easily accessible using your same Broadworks credentials. It has two modes for viewing: browser mode and pop-up mode. In browser mode, Dialer 5.0 uses up the entire browser window, which is useful in viewing multiple sections of information at once. In pop-up mode, the convenience of having a separate Dialer window shines when you want to separate it from the rest of your work.
Our advanced call centre analytics software delivers reports which offer true business insight to effectively optimise your daily operations and resources, delivering a strong and ongoing return on your investment.