Solution Management
Intuitive administrator tools, built into the AIVA Connect™ Portal

BluIP’s Solution Management module consists of four different elements. These elements are useful for administrative users to have additional resources.

Recorder by BluIP

Recorder by BluIP records and stores all phone calls within AIVA Connect™. Train live and virtual agents seamlessly.

Records Each Call

Score Agent Calls

Deliver Quality Feedback

Call Transcription

Call Transcription allows translations in AIVA Connect™. Easily visualize call data and customer interest trends.

Records Calls

Listens to Audio

Voice Transcription

Account Management

Utilize an all-in-one solution to manage accounts, phone numbers and customers with AIVA Connect™.

Combines Accounts to one Dashboard

Lists Every Account & Phone Number

Studio - Integrations

Connect to any number of systems to deliver rich, meaningful insights gained through any AIVA Connect™ module.

Relationship Management Tools

Software & Services