Intuitive administrator tools, built into AIVA Connect™
BluIP’s Solution Management module consists of four different elements. These elements are useful for administrative users to have additional resources.
Recorder by BluIP®
Recorder by BluIP® records and stores all phone calls within AIVA Connect™. Train live and virtual agents seamlessly.
Records Each Call
Score Agent Calls
Deliver Quality Feedback
Call Transcription
Call Transcription allows translations in AIVA Connect™. Easily visualize call data and customer interest trends.
Records Calls
Listens to Audio
Voice Transcription
Account Management
Utilize an all-in-one solution to manage accounts, phone numbers and customers with AIVA Connect™.
Combines Accounts to one Dashboard
Lists Every Account & Phone Number
Integrations by BluIP®
Connect to any number of systems to deliver rich, meaningful insights gained through any AIVA Connect™ module.
