Solution Management
Intuitive administrator tools, built into the AIVA Connect™ Portal
Expand your capabilities
BluIP’s Solution Management module consists of four different elements. These elements are useful for administrative users to have additional resources.
The tools are located directly within the AIVA Connect Portal for easy access.
Recorder by BluIP
Recorder by BluIP records and stores all phone calls within AIVA Connect™.
Train live and virtual agents seamlessly.
Records Each Call
Score Agent Calls
Deliver Quality Feedback
Call Transcription
Call Transcription by BluIP provides verbatim speech translations of calls within AIVA Connect™. Easily visualize call data and customer interest trends.
Records Calls
Listens to Audio
Transforms Audio in an Easily Readable Format
Account Management
Utilize an all-in-one solution to manage accounts, phone numbers and customers with AIVA Connect™.
Combines Accounts to one Dashboard
Lists Every Account & Phone Number
Integrations by BluIP
Connect to any number of systems or software and deliver rich, meaningful insights gained through any of the AIVA Connect™ modules.
