This article explores the pivotal role that AI virtual operators play in elevating customer service experiences at dining establishments or quick service restaurants (QSR).
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BluIP® redefines the guest experience for Rod ‘N’ Reel, a popular Maryland beachside resort, with AIVA Connect™
A waterfront resort, The Rod ‘N’ Reel, with decades of repeat guests and high expectations, overcame staffing shortages and gained insight into guest experience with BluIP’s Artificial Intelligence Virtual Agent, AIVA™
Labor and staffing shortages have always been around, but not to the degree we are seeing today. With the havoc that COVID brought onto many industries, but especially Hospitality, we are seeing both consumers and hoteliers adopting technology to help lessen the impact. Ranging from Alfred and Geoffrey – the two Relay Robotics Robots roaming the guest hallways of the Dream Hollywood Hotel in California, to reduced housekeeping service etc. Cloud telecom communications can also have a direct impact here.