Blog

Augmenting In-Sourced and Out-Sourced Contact Centers with AI Virtual Agents
Today, customers—especially the growing number of millennials—demand a higher degree of awareness and adaptive communication methods when engaging with contact centers for support.
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BluIP: Elevating Hotel Communications to New Heights
Much like all major industries, travel and hospitality has placed cloud technology at the center of all modern-age innovations, driving their primary applications to the cloud where they can be centrally hosted and effectively managed and supported.
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AI Conversational Virtual Agents and Automated Customer Support
In this era of modernization, customers, especially millennials, wish to use the services of a company that caters to their specific needs through uninterrupted digital services that is intuitive, intelligent, and responsive at all hours.
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BluIP's BeHive Named a Cool Vendor 2019 by Gartner
BluIP, Inc., a leading provider of cloud communications and mobile solutions, today announced that its behive Communications Platform has been included in the list of “Cool Vendors” in the Employee Experience and Enablement in the Digital Workplace report by Gartner, Inc.
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BluIP: Elevating Hotel Communications to New Heights

Much like all major industries, travel and hospitality has placed cloud technology at the center of all modern-age innovations, driving their primary applications to the cloud where they can be centrally hosted and effectively managed and supported. In view of this transition, cloud-based solutions, such as PBX, Reservations Center, and Virtual Operators/Agents, whose benefits were once undervalued in the hospitality industry, have become the new norm.

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