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AIVA® Connect's 5 Customizable Web-based Modules

Developed with the customer in mind, the AIVA Connect® solution is fully baked and ready to provide an improved experience with each interaction. Multiple systems, tedious downloads, hard-to-reach support teams are challenges faced in other organizations. At BluIP, we provide browser based, SSO solutions backed by a 24/7/365 support staff.

AI Virtual Assistant (AIVA®)

Always available, infinitely helpful

AI Virtual Assistant (AIVA®)

Ensures every call is answered 24/7/365 with zero wait time. Every interaction is tracked and documented to create a consistent experience.
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Agent/Operator Console

Enterprise calling from your browser

Agent/Operator Console

Enterprise grade telephony and autonomous digital interactions, directly from a web browser. Any device, anywhere no hassle or set up required.
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Integration Studio

No-code integrations and automation

Integration Studio

Integrate any module to most any other tool with Studio. This creates complete and transparent insight to any business process.
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Business Intelligence

Full-service custom reporting

Business Intelligence

Full-service custom reporting engine used to improve overall company insights. Business challenges are identified and resolved quickly.
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Interactions

Web-based ticketing system

Interactions

Robust and dynamic web-based ticketing and call flow system. Custom workflows for voice and digital experience creates consistency among staff.
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Solution Management by BluIP consists of four different elements. These elements are useful for administrative users to have addition resources. The tools are located directly within the AIVA Connect Portal for easy access.

Recorder by BluIP

Call Transcription

Account Management

Integrations by BluIP

Strategic Partnerships