Newsroom

CIOReview: BluIP Among Top 20 Travel and Hospitality Solution Companies for 2019
AI Conversational Virtual Agents and Automated Customer Support
AI Conversational Virtual Agents and Automated Customer SupportJanuary 8, 2020 on CIOReview.com
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In the modern day and age, there are hardly any machines or applications that do not use Artificial Intelligence (AI) at one stage or the other. AI tools and services offer a wide variety of functionality in all industries throughout the world and have created new avenues for innovations in entrepreneurship and technology. Through the use of deep learning, machine learning, and natural language processing, experts aim to create machines that work in collaboration with humans. Since its inception, companies have always strived to incorporate new research and developments to improve AI technology. It has become a new stage that companies can use to display their intelligent approaches in shaping data models, privacy compliance, and providing enhanced user experience.
BluIP: Elevating Hotel Communications
BluIP: Elevating Hotel CommunicationsDecember 9, 2019 on travel-hospitality.cioreview.com
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Much like all industries, travel and hospitality has placed cloud technology at the center of all modern-age innovations, driving their primary applications to the cloud where they can be centrally hosted and effectively managed and supported. In view of this transition, cloud-based solutions, such as PBX, Reservations Center, and Virtual Operators/Agents, whose benefits were once under-valued in the hospitality industry have now become the new norm. Today, hotel communications evaluation and potential innovation seems to be in three key areas: - Off-site guest services or calling into hotel (front desk, reservations, FAQ, reservations, directions, departmental call routing, etc.)
[Podcast/Video] Operations Panel: How Can Hotel Staff and Guests Stay Safe?
[Podcast/Video] Operations Panel: How Can Hotel Staff and Guests Stay Safe?August 28, 2019 on amadeus-hospitality.com
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A lack of personal safety in the workplace is a growing concern for many companies worldwide. Recent data shows just how widespread and pervasive the issue is in the hospitality industry. Pressure from new legislation, labor unions, and hotel management alliances like the Five Star Promise have forced this decade’s long problem into the spotlight. To explore this issue and its future, we invited Glenn Haussman of No Vacancy News to the 2019 Amadeus Hospitality Customer Conference to host a panel on staff safety culture in hospitality.

Representatives from AHLA, TraknProtect, BluIP, Creating Revolutions, and React Mobile all shared their experience on the education, change management, and commitments needed to properly improve staff safety in any hotel.
INTELITY and BluIP Partner to Implement Phone Calls Through In-Room Tablets
INTELITY and BluIP Partner to Implement Phone Calls Through In-Room TabletsJULY 23, 2019 on prweb.com
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INTELITY®, the provider of the broadest enterprise guest engagement and staff management platform for hospitality, announced today that it has integrated its platform with BluIP, the premier provider of cloud-based connectivity and communication solutions. This integration removes the need for analog phone solutions in guest rooms and the back office by making BluIP’s VoIP services available to guests and staff via INTELITY's tablets.

To learn more about this new integration, visit the INTELITY website or email demos@intelity.com for more information.

PARTNER SPOTLIGHT

Customer Case Study: PUBLIC Hotelon Allbridge.com
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PUBLIC Hotel is a sophisticated, smart, and elegantly simple hotel in Manhattan that provides a unique and technologically-focused experience to its guests. Watch our case study video here to learn more about how Allbridge installed and continues to maintain PUBLIC’s critical high-speed internet and hosted voice.
Customer Case Study: Arlo NoMadon Allbridge.com
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Arlo NoMad, a trendy but comfortable boutique hotel in the Flatiron area of Manhattan, prides itself on the unique experience it provides to guests. Partway through construction of the Arlo NoMad and its sister hotel, Arlo SoHo, Allbridge was brought in to assist at a critical juncture in the business - to fix and complete work that a previous partner had begun and abandoned. Allbridge not only installed its high-speed internet and hosted voice solutions, but assisted Arlo NoMad in completing the low-voltage design and cabling for the hotel.