INTELITY®, the provider of the broadest enterprise guest engagement and staff management platform for hospitality, announced today that it has integrated its platform with BluIP, the premier provider of cloud-based connectivity and communication solutions. This integration removes the need for analog phone solutions in guest rooms and the back office by making BluIP’s VoIP services available to guests and staff via INTELITY's tablets.
Red Lion Hotels Corporation, doing business as RLH Corporation, has long been an early technology adapter and also a technology innovator. And now the company is doing it again, with the launch of an artificial intelligence virtual agent. The first-of-its-kind in the hospitality space, the AI virtual agent is designed to offer a more seamless experience for travelers and an opportunity to generate greater revenue for hotel owners.
BluIP, Inc., a leading technology solutions provider to the hospitality industry, today announced that RLH Corporation has signed on with BluIP to provide an industry-first Artificial Intelligence (AI) Virtual Agent for Central Reservations to support all 1,400 system hotels. This announcement follows the successful completion of a three-month program pilot originally announced on April 24, 2019. “The results of our pilot have been very positive,” said RLH Corporation Director of Telephony Optimization & Analytics, April Weatherly. “We’re seeing travelers engage with the technology at a rate higher than we anticipated and are very pleased with the Virtual Agent’s ability to resolve traveler questions autonomously, reducing the cost of non-revenue related calls.”
As hotels face mounting pressure to provide personalized experiences to guests, technology offers endless promise. Authentic hospitality has become powered by code. Hotel IT leaders need solutions that are both future-ready, and operationally viable. Join us at HT-NEXT, where authentic innovation takes center stage.
HTNG is the global non-profit association dedicated to continuously moving hospitality forward. HTNG provides a platform for hoteliers and other hospitality professionals to work together with vendors on the next generation of solutions. We accomplish this through workgroups, in-person conferences, a high-profile board, an ecosystem of thought leadership and the collaborative development of public resources.
BluIP is a unified cloud communications company and a founding member of the Cloud Communications Alliance. BluIP specializes in solutions for businesses and is often a pick in the hospitality market. The firm also offers a popular white label program.
In this podcast, Armen Martirosyan, CEO of BluIP, discusses the company’s latest achievement: BeHive.
BeHive, is a state-of-the-art mobile app solution for hospitality sphere organization and institutions. Martirosyan discusses how the platform not only brings hospitality communications into the twenty-first century, it improves productivity, and asset utilization. Martirosyan discusses how BeHive opens the IoT door for hospitality and how BeHive offers solutions in healthcare and other industries.
PUBLIC Hotel is a sophisticated, smart, and elegantly simple hotel in Manhattan that provides a unique and technologically-focused experience to its guests. Watch our case study video here to learn more about how Allbridge installed and continues to maintain PUBLIC’s critical high-speed internet and hosted voice.
Arlo NoMad, a trendy but comfortable boutique hotel in the Flatiron area of Manhattan, prides itself on the unique experience it provides to guests. Partway through construction of the Arlo NoMad and its sister hotel, Arlo SoHo, Allbridge was brought in to assist at a critical juncture in the business - to fix and complete work that a previous partner had begun and abandoned. Allbridge not only installed its high-speed internet and hosted voice solutions, but assisted Arlo NoMad in completing the low-voltage design and cabling for the hotel.