The solution built to help your contact center succeed
Your call center application is integral to your business. Cloud-based call center applications deliver a money-saving, pay-as-you-go pricing model with no in-house hardware investment or related IT infrastructure and maintenance expenses. With an intelligent suite of features, our Advanced Contact Center enables you to design a call center to meet your specific needs.
Omni-channel Interactions
Communicate via voice, email, and chat from a unified environment
Unify Your Communications
Ease collaboration between agents, managers, and back-office subject matter experts
Cloud Contact Center Solutions
Centrally manage ACD, speech-enabled IVR, WFO, outbound campaigns, and CRM integrations
Performance Analytics
Better understand agent and customer behaviors and the attributes that drive your business
Find answers to commonly asked questions
Recent Posts
Case Study: Revolutionizing Healthcare Call Center Operations with Artificial Intelligence
Discover how Nirvana Healthcare revolutionized its call center operations with BluIP’s Conversational AI, improving efficiency, enhancing patient experience, and reducing costs.
Simplifying Remote Work: Tips for Utilizing Microsoft Teams Calling Effectively
Master Microsoft Teams Calling for efficient remote work in ‘Simplifying Remote Work: Tips for Utilizing Microsoft Teams Calling Effectively’.
NEC’s Strategic Shift: A Catalyst for Change in Unified Communications?
Discover how NEC’s exit from on-premises UC operations impacts businesses and the growing trend towards cloud-based solutions. Learn how BluIP’s cloud and hybrid communication platforms offer a smooth transition from legacy systems, ensuring flexibility, security, and scalability.