Always available and ready to take your call
Discover conversational AI with industry expertise, guiding callers through digital or voice experiences.
![](https://bluipdev.wpengine.com/wp-content/uploads/2023/02/good-service-customer.png)
Constant Customer Engagement
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Augment staffing without decreased quality of service
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Zero Hold Time
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Consistent Experience
How does AIVA improve customer experience?
Constantly working in the background, AIVA promises to provide you with an environment where:
No interaction goes unanswered
Every interaction is logged and tracked
Customer experiences are completed or transitioned to a live person
End-to-end journeys are evaluated
Built-in support for:
ERM Tools
Property Management
Reservation & Booking Platforms
Customer Relationship Management
Fulfillment Services
Ticketing Tools
Data measureable through a single tool
Data driven development culture delivers meaningful experiences through AIVA.
All AIVA interactions are securely stored within the AIVA Connect platform and used to create robust reports.
![](https://bluipdev.wpengine.com/wp-content/uploads/2023/02/predictive-analytics.png)
Our reports include:
- Caller Transcription
- Intent Tracking
- Call Quality
- Speech Recognition
- Market and Sentiment Analysis
- Training and Understanding