Artificial Intelligence Virtual Agents (AIVA™)
Always available and ready to take your call

Enhance customer experiences with the use of artificial intelligence, empower their employees to make meaningful business decisions with data and transcend industry norms by harnessing technology not commonly used.

Constant Customer Engagement

Augment staffing without decreased quality of service

Zero Hold Time

Consistent Experience

How does AIVA™ improve customer experience?

Constantly working in the background, AIVA™ promises to provide you with an environment where:

No interaction goes unanswered

Every interaction is logged and tracked

Consumer experiences are completed or transitioned to a live person

End-to-end journeys are evaluated

Built-in support for:

ERM Tools

Property Management

Reservation & Booking Platforms

Customer Relationship Management

Fulfillment Services

Ticketing Tools

Data measureable through a single tool

Data driven development culture delivers meaningful experiences through AIVA™.

All AIVA™ interactions are securely stored within the AIVA Connect™ platform and used to create robust reports.

Our reports include: