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Solution Management

Intuitive administrator tools, built into AIVA Connect™

BluIP’s Solution Management module consists of four different elements. These elements are useful for administrative users to have additional resources.

Recorder by BluIP®

Recorder by BluIP® records and stores all phone calls within AIVA Connect™. Train live and virtual agents seamlessly.

Records Each Call

Score Agent Calls

Deliver Quality Feedback

Call Transcription

Call Transcription allows translations in AIVA Connect™. Easily visualize call data and customer interest trends.

Records Calls

Listens to Audio

Voice Transcription

Account Management

Utilize an all-in-one solution to manage accounts, phone numbers and customers with AIVA Connect™.

Combines Accounts to one Dashboard

Lists Every Account & Phone Number

Integrations by BluIP®

Connect to any number of systems to deliver rich, meaningful insights gained through any AIVA Connect™ module.

Relationship Management Tools

Software & Services

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