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Our Cloud Calling Solution for Microsoft Teams allows your team to call extensions and external phone numbers all from within the app. Try it free!
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Hundreds of companies nationwide rely on BluIP to optimize business processes, resolve customer disputes, comply with regulatory requirements, and increase productivity. BluIP’s Call Recording is ideal for managing contact-center environments and recording general business conversations for compliance, legal protection, and quality management.
Monitor employees’ calls in real time to guide and support agents to deliver optimum customer service.
Seamlessly integrate CRM and help-desk systems, to achieve superior customer service and maximum business results.
Evaluate agents using built-in score cards or quickly customize existing evaluation forms.
Automatically pause/resume call recording process to omit sensitive data, such as card holder information.
Ensure the highest security standards, with 256-bit AES file encryption and secure access to call recordings via SSL/HTTPS connection.
Ensure authenticity with file watermarking. BluIP offers a powerful application to validate the authenticity of any WAV file.
Search quickly for any keyword or phrase in interactions.
Enable automation of processes via integration with BluIP's Quality Assurance and Performance Management.
Retrieve and playback recorded calls by any associated keyword.
BluIP partners with leading equipment vendors, ensuring interoperability with virtually any phone system, including:
Our Cloud Calling Solution for Microsoft Teams allows your team to call extensions and external phone numbers all from within the app. Try it free!