Cloud IVR with Conversational IV

Build an advanced & intuitive customer care experience
Cloud IVR with Conversational AI - Cloud Computing

BUILD BETTER CONVERSATIONS

Powerful, conversational virtual agents available 24/7

Automate and facilitate customer interactions while increasing customer satisfaction and sales. Our virtual agents offer a blend of realism and advanced AI to provide end-to-end customer interactions — from saying hello to making a sale.

For a highly optimized customer experience

Always Learning & Evolving

Virtual agents have a wide variety of skills including speech recognition, natural language processing, text-to-speech, voice biometrics, and more.

Easily Configurable

Design and manage tasks for your virtual agents all through our browser-based drag & drop environment.

Personalized Experiences

Greet customers and recognize past interactions by automatically referencing existing data and creating personalized experiences.

Increase Revenue & Satisfaction

Allow your staff to focus on what they do best and our virtual agents will do the rest. Make more sales and only bring in a live agent when necessary.
Customer Journey Platform (CJP) - Thumbs Up

CONVENIENT FEATURES

Keep customers engaged, satisfied, and informed

Our advanced cloud IVR and intuitive setup process allow for a variety of convenient features for your customers. Some of which include providing an automated 24/7 helpline for checking order status, reduced wait times with customer callback, and natural language processing.

  • Order Lookup
  • Appointment Reminder
  • Track + Trace
  • Password Reset
  • Collections
  • Q-FOR-ME
  • Smart Router
  • Survey
  • Teleclock
  • Product Recall