AIVA Connect™

Our user experience platform built to solve business challenges

BUILD BETTER CONVERSATIONS

Who can Benefit from AIVA Connect™?

AIVA Connects™ components can be deployed within many different business verticals. Some of the business verticals we currently deploy within are hospitality, healthcare, retail, restaurant, education, government, and financial verticals. Throughout these verticals, the solution can be integrated within booking engines, CRM’s, ticketing tools, ordering and fulfillment services and more.

What is AIVA Connect™?

Artificial Intelligence Virtual Agent

AIVA™, Artificial Intelligence Virtual Agent, allows calls to be answered 24/7, 365 days a year. AIVA tracks every interaction to improve efficiency and increase the user experience.

WebRTC by BluIP

Enterprise grade telephony directly from a web browser. Any device, anywhere no hassle or set up required!

Interactions by BluIP

Robust and dynamic web-based ticketing and call flow system. Provides customized scripts to improve consistently between calls.

Elements available within AIVA Connect™

WebRTC by BluIP

Get connected from anywhere

At BluIP, we understand the value of a lightweight deployment that empowers the at-home agent to work just as effectively from the safety and comfort of their home.

Our WebRTC client is a web-based soft-phone that provides your employees with reliable communication services directly from their computer browser. Without any installation requirements, your employees simply login to our portal to access their phone.

BluIP is pleased to announce its compliance program with Kari's Law and RAY BAUM's Act.

Please see our Compliance Statement by clicking here or scrolling down to the bottom of the website to the Compliance Section. Please also note that the Communications Service Agreement has been updated.

Click here to read it.

TBI Adds BluIP Cloud Solutions to Provider Portfolio

CHICAGO, IL – June 2, 2021

TBI, the nation’s leading technology brokerage firm, announces the addition of BluIP to their provider portfolio. BluIP specializes in vertical specific cloud solutions to address the many deficiencies created by large scale deployments of popular enterprise systems, such as Microsoft OFC365 Teams Calling, Cisco Contact Center, and GoogleCCAI.