BluIP Elite Webinar

Missed the live webinar?

Presented by Lasse Norgaard, Joaquin Valencia, and Mark Horton.

Key take-aways:

• In the webinar, the staff at BluIP demonstrated two parts of the AIVA Connect™ platform:
• AIVA™ (Artificial Intelligence Virtual Assistant):  Deliver consistent caller experiences, reduce call volume and labor costs, guarantee call answer rates
• Agent Operator Platform: Allow employees to interact with customers with complete transparency, integrate with widely used systems and decrease call handle times.
• The engineering and support team presented key statistics and performance metrics. 
  • 96% SATISFACTION SCORE!
• WebEx for Broadworks:
  • What’s coming soon and how BluIP is assisting to make this a smooth transition