BluIP is excited to announce an incredible addition to its AIVA Connect™ platform with the introduction of AIVA Connect™ Studio
BluIP® redefines the guest experience for Rod ‘N’ Reel, a popular Maryland beachside resort, with AIVA Connect™
CASE STUDY A waterfront resort, The Rod ‘N’ Reel, with decades of repeat guests and high expectations, overcame staffing shortages and gained insight into guest experience with BluIP’s Artificial Intelligence Virtual Agent, AIVA™ With a unique setup, The Rod ‘N’ Reel hosts four restaurants, gaming, a marina and several other upscale amenities for its guests. […]
Cloud5’s Virtual Guest Services solution, powered by BluIP®, is designed to help hotels combat today’s staffing constraints, reduce costs, and maintain high levels of guest satisfaction.
Labor and staffing shortages have always been around, but not to the degree we are seeing today. With the havoc that COVID brought onto many industries, but especially Hospitality, we are seeing both consumers and hoteliers adopting technology to help lessen the impact. Ranging from Alfred and Geoffrey – the two Relay Robotics Robots roaming the guest hallways of the Dream Hollywood Hotel in California, to reduced housekeeping service etc. Cloud telecom communications can also have a direct impact here.
Presented by April Weatherly, Jeff Coomans and Lasse Norgaard-Larsen. We’re excited to show you AIVA Connect™, plus our fully web based Operator Console.
Presented by Lasse Norgaard, Joaquin Valencia, and Mark Horton. In the webinar, the staff at BluIP demonstrated two parts of the AIVA Connect™ platform as well as what’s coming soon and how BluIP is assisting to make this a smooth transition.
Today, customers—especially the growing number of millennials—demand a higher degree of awareness and adaptive communication methods when engaging with contact centers for support.