A modular and intelligent end-to-end caller journey platform
Meet AIVA Connect™
The AIVA Connect™ experience is a single-pane-of-glass, through Microsoft SSO.
Combine artificial intelligence, an operator console , interaction workflows and data analytics – all from your browser – all with one sign-on.
The web-based, single-pane-of-glass you've been looking for
Elements available within AIVA Connect™
Get connected from anywhere
At BluIP, we understand the value of a lightweight deployment that empowers the at-home agent to work just as effectively from the safety and comfort of their home.
Our Agent/Operator Console is a web-based soft-phone that provides your employees with reliable communication services directly from their computer browser. Without any installation requirements, your employees simply login to our portal to access their phone.