AIVA® Connect's 5 Customizable Web-based Modules
Developed with the customer in mind, the AIVA Connect® solution is fully baked and ready to provide an improved experience with each interaction. Multiple systems, tedious downloads, hard-to-reach support teams are challenges faced in other organizations. At BluIP, we provide browser based, SSO solutions backed by a 24/7/365 support staff.
AI Virtual Assistant (AIVA®)
Always available, infinitely helpful
AI Virtual Assistant (AIVA®)
Ensures every call is answered 24/7/365 with zero wait time. Every interaction is tracked and documented to create a consistent experience.
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Agent/Operator Console
Enterprise calling from your browser
Agent/Operator Console
Enterprise grade telephony and autonomous digital interactions, directly from a web browser. Any device, anywhere no hassle or set up required.
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Integration Studio
No-code integrations and automation
Integration Studio
Integrate any module to most any other tool with Studio. This creates complete and transparent insight to any business process.
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Business Intelligence
Full-service custom reporting
Business Intelligence
Full-service custom reporting engine used to improve overall company insights. Business challenges are identified and resolved quickly.
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Interactions
Web-based ticketing system
Interactions
Robust and dynamic web-based ticketing and call flow system. Custom workflows for voice and digital experience creates consistency among staff.
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Solution Management by BluIP consists of four different elements. These elements are useful for administrative users to have addition resources. The tools are located directly within the AIVA Connect Portal for easy access.
Recorder by BluIP
Call Transcription
Account Management
Integrations by BluIP
Strategic Partnerships
