Recent News


BluIP and NiCE Deliver Enterprise-Wide Intelligence with Unified UCaaS + CCaaS Solution
Integrated Cloud PBX and Contact Center Platform Extends AI, Analytics, and Operational Intelligence Across the Entire Organization Las Vegas, NV, June 8, 2026 — BluIP,


BluIP Launches AIVA 3 with Proven 75%+ Reduction in Front-Desk Call Volume
The latest version of the company’s ground-breaking hospitality conversational AI platform combines instant caller recognition, omnichannel engagement, and agentic automation to handle up to 85%


Cisco’s ECC Reporting Tool End-of-Life: What You Need to Know
Effective September 30th, 2024, Cisco announces the End Of Maintenance (EoM) for Enhanced Call Center Reporting (ECCR) and the Database Server (DBS).


BluIP® Conversational AI Solution – AIVA Connect® Now Available on Oracle Cloud Marketplace
Discover how BluIP’s AIVA Connect Platform, now available on Oracle Cloud Marketplace, enhances hospitality operations with AI-powered virtual assistants, boosting guest services and operational efficiency.
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Hospitality Contact Center KPIs That Elevate Guest Experience
Schedule a free consultation to optimize your hotel contact center performance. Learn how tracking hospitality contact center KPIs improves guest satisfaction.

