Cloud PBX & unified communications (UCaaS) for hospitality
Connect teams, customers, and partners seamlessly across voice, video, messaging, and collaboration.
Seamless communication at the heart of every connection
BluIP’s Cloud PBX and UCaaS platform provides a complete suite of unified communications capabilities for hospitality. From voice and video to messaging and collaboration, our cloud-based solution lets your team connect seamlessly with colleagues, guests, and partners—anywhere, on any device.
Wherever your team is, BluIP ensures your communications are flexible, reliable, and easy to manage.
Why BluIP is a UCaaS partner set apart.
Scalable and configurable.
Our Cloud UCaaS platform grows with your brand. Add or remove users instantly, tailor features to your workflows, and scale communications without the complexity of on-premises hardware.
Secure and compliant.
BluIP protects your communications with enterprise-grade security, including SOC 2 Type II attestation, ensuring sensitive data and interactions remain protected.
Built for integration and AI.
BluIP connects seamlessly with the platforms hospitality teams already use—from collaboration tools to CRM and operational systems. With low-code integrations and faster AI adoption, brands can extend communications into real workflows and deploy new capabilities quickly.
Flexible integration with leading UC platforms
We make it easy to extend your cloud communications across the platforms your hotel already relies on:
Hosted Hospitality
We make guest voice a managed service that keeps you nimble and evolving with our hosted hospitality solution.
BluIP Enhanced Cloud Calling for Microsoft Teams
We’re an operator connect partner and AI virtual operator for teams.
BluIP Connect with Webex by Cisco
We’re a certified Cisco UCC(x) to Webex Call Center migration partner.
Key benefits of Cloud PBX with BluIP
All-in-One Communications
Voice, video, messaging, and collaboration in one platform
Anywhere Access
Connect on desktop, mobile, or tablet
Easy Administration
Cloud-based management simplifies setup and maintenance
Business Continuity
Redundant cloud infrastructure ensures uptime and reliability
Cost-Effective
Reduce on-premises hardware and maintenance costs
Ready to transform your hospitality communications?
Experience the power of Cloud PBX and UCaaS. See how BluIP can streamline your workflows, enhance collaboration, and keep your staff connected—schedule a demo today.
Frequently asked questions about Cloud PBX for hospitality
What is BluIP’s Cloud PBX?
BluIP Cloud PBX/UC is a flexible and scalable hosted IP PBX solution designed to meet your communication needs and expand with the growth of your business. BluIP Cloud PBX/UC delivers all the features of a fully-loaded phone system and enhanced features that traditional hardware can’t deliver at a more affordable price.
Is it reliable?
Yes, the BluIP environment is built with only reliable, carrier-grade, network hardware and software manufactured by the top industry companies in the market, such as Cisco, Broadsoft, IBM, and ACME Packet, all deployed as a geo-redundant solution. What’s more, BluIP is engineered with dual, direct connections to our underlying providers so your business runs in a highly available environment.
Will I have to purchase a number of phones that I may or may not need right away?
At BluIP, we leverage technology to deliver a very affordable solution to our customers. You only pay for phones and licenses and your monthly usage of local and long distance calling. Companies with a high number of extensions but low usage (warehouses) pay less for telecom than companies with the same number of extensions but with higher usage (contact centers). If your company experiences a reduction in staff, simply reduce the number of licenses and lower your monthly costs. If your company grows, then you add more phones and licenses.
How much does it cost?
BluIP has several, highly competitive pricing plans for your company’s specific needs. Please contact one of our BluIP Channel Account Managers who can provide you with a comprehensive price quote for the plans that best fit your business.
What are the options for Contract Term?
Contract terms available are month-to-month, 12, 24, and 36 months.
How long does it take to make a change to my new BluIP Hosted PBX service?
Existing customers can make a change such as add lines, extensions, and additional services, within 3 business days from their order date.
What kind of Internet connection do I need?
BluIP recommends a minimum of SDSL or T1. We recommend that you use our Broadband service to ensure that your call never transverse through the public internet. We can certainly test your connection to determine if it qualifies as a VoIP capable service.
Can I get an international phone number?
We have local service in more than 40 countries. Please contact us to submit your request for an international phone number.
How long does it take to set up my new service?
New customers can typically start using their BluIP Hosted PBX service within one week from their order date.
What calls are included with the service?
All calls within the US and Canada are included. International rates vary by country.
Do I have to purchase my equipment from BluIP?
No, however, purchasing equipment form BluIP will ensure compatibility and proper configuration.
Can I combine all my offices and remote users under a single unified phone system?
Yes, all users can participate in a single enterprise system regardless of geographical location including the ability to dial any other user using a three or four digit extension and can be located from a single company directory.
Can I keep my existing phone number?
Most phone numbers can be ported. In rare cases, there may be some numbers that may not be transferable. You can start by checking with this tool.
Can I keep my existing telephone handsets?
Yes, any analog phone or BluIP-certified IP phone can be configured to work with our Hosted PBX services.
Can I keep my existing PBX Hardware?
BluIP specializes in hosted PBX solution that eliminates the need for an onsite phone system. Our solution is superior in features, flexibility, and cost to most small business PBX systems. However, we do offer a SIP solution, BluIP Hosted PBX Lines, that allows you to reduce your line costs and per minute charges by integrating with your existing equipment over your broadband internet connection.
Who can I call for technical support and when can I call them?
Our Level 1 support staff is available 24×7 to answer basis level questions and open trouble tickets for any issues that require higher level intervention.
Do we receive any training?
Training is included with BluIP Hosted PBX service. We provide a Train the Trainer service to our end users as well as training for your administrative staff.
Who will help me integrate this into my existing network?
While any professional data network resource can provide on-site assistance with the setup of your internal network, BluIP will provide assistance to your network staff to ensure all best practices are adhered to. All BluIP-certified equipment shipped to you are ready to plug and play. The Hosted PBX service set up and configuration are handled by BluIP Hosted PBX engineers within our network. On-site assistance can requested by the Partner. Applicable professional fees apply at the prevailing rate listed on current Product Price Catalog.
What equipment do I need?
You will need a BluIP-certified IP telephones or adapters. Please refer to the list of BluIP-certified IP telephones. You will also need a Local Area Network as BluIP requires a Quality of Service (QoS) switch that prioritizes your internet traffic. A Broadband modem/router that supports VoIP sessions is also required.