Watch and LIKE our video to vote for AIVA Connect 3.0 for the TechOvation Award. Voting closes September 19 — don’t wait!
Watch and LIKE our video to vote for AIVA Connect 3.0 for the TechOvation Award. Voting closes September 19 — don’t wait!
Book 20 minutes with our team. We’ll walk through how AIVA answers real guest calls and works with your tech stack to resolve guest requests.
Exclusive Offer for Marriott-Branded Properties:
Deploy by December 31, 2026 and your SIP trunks are on us. Submit the form and one of our experts will follow up. Terms apply.
No commitment. No cost. Just a look at what’s possible on your line.
76%
of calls never reach the front desk.
98.5%
of guest questions get a real answer.
20%
lower telecom costs, one platform instead of two.
The Proper Hotel Santa Monica needed AI that could handle a luxury property’s call volume without sounding like it. Quarterly front desk calls dropped from over 12,000 to under 3,000—while every interaction still felt composed, on-brand, and unmistakably Proper.


Someone from our team will reach out within 1 business day to schedule your live walkthrough. In the meantime, here’s what happens next:
We review your property — so the demo reflects your operation, not a generic one.
We build your first scenario — usually the request type eating the most front-desk time, like common policy questions and housekeeping requests.
You see it live — a real conversation, handled start to finish, on a call built around your property.