Cisco’s ECC Reporting Tool End-of-Life: What You Need to Know

Effective September 30th, 2024, Cisco announces the End Of Maintenance (EoM) for Enhanced Call Center Reporting (ECCR) and the Database Server (DBS).

Effective September 30th, 2024, Cisco announces the End Of Maintenance (EoM) for Enhanced Call Center Reporting (ECCR) and the Database Server (DBS).