Your customer communications are costing you…
Find out how much a virtual agent can help you save.
Calculate the value of modernizing your customer interactions with AI.
Unresolved calls, overstretched staff, and guests who won’t be coming back. These scenarios all have a price. While many hospitality leaders feel it, most never measure it. Until now.
What you’ll uncover
There’s more value in your customer communications than most teams realize. Calculate your tailored value estimate and gain insight into:
How many agent hours can be freed through automation
Projected ROI after accounting for platform and usage costs
Revenue that can be recovered from missed and abandoned calls
How fast a better solution can pay for itself
Here is a sampling of results from other hospitality leaders…
125%
annual ROI in labor savings
33%
reduction in telecom costs
15%
increase in customer satisfaction scores
27,645
calls contained or diverted away from operator
718
labor hours saved
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Powering Personalization at Scale
Get a practical roadmap for building an AI strategy that improves customer experience while driving measurable business impact.
Frequently Asked Questions
Learn more about unlocking your value with the right AI communication tools.
How is the value of a virtual agent calculated?
Value is calculated by comparing the cost of current operations—such as agent time, missed calls, and inefficiencies—against the gains from automation, improved call handling, and increased capacity. This calculator uses your actual inputs to estimate operational improvements and uncover potential business impact.
How much can a virtual agent save a business in customer communications?
Savings depend on call volume, staffing costs, and how many interactions can be automated. The gains come from three places: calls handled without a live agent, demand captured after hours, and front desk staff freed to focus on the guests in front of them rather than the phones behind them.
How do I get a true ROI estimate?
This calculator provides an initial approximation of savings based on a limited number of inputs. For a more granular estimate of value, including a specific return on investment projection, book time with a member of our team.
How can I reduce call abandonment at my properties?
The typical abandonment rate is 5-8% under normal business conditions, but during peak periods many properties see significantly higher. Reducing call abandonment typically involves simultaneously improving responsiveness and availability. Solutions like virtual agents can answer calls instantly, handle after-hours demand, and ensure fewer customers drop off before their needs are addressed.
How do I calculate the cost of missed calls?
The cost of missed calls can be estimated by looking at how many calls go unanswered, how many of those represent real opportunities, and the average value of each interaction. This calculator helps quantify that impact based on your inputs.
Does automation hurt the guest experience?
Only if it’s implemented poorly and lacks knowledge of real hospitality workflows. Designed specifically for hospitality and seamlessly integrated with the tools that power hotels and resorts, AIVA not only handles high-volume interactions, but is also capable of taking action for more complex requests and incorporating personalization from the guest record. The result is faster resolution and a more tailored guest experience.
How can automation improve customer service efficiency?
Automation improves efficiency by handling repetitive or simple interactions without requiring a live agent. This reduces wait times, frees up staff for more complex conversations, and increases the total number of interactions your team can manage.
What are the benefits of using a virtual receptionist?
A virtual receptionist can answer calls instantly, route requests intelligently, and handle diverse inquiries and high volume without human intervention. This leads to faster response times, better customer experiences, and more efficient use of staff. A virtual agent doesn’t replace your existing team—it frees them up to work on more important projects, rather than being bogged down with tedious tasks.
Quantify your impact now, or talk to an expert to validate your results.
Here’s what you told us. Here’s what we can tell you
Based on your inputs, here’s a snapshot of the operational impact AIVA could have on your customer communications.
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Your results
Agent Time Reclaimed
Calls Captured Beyond Business Hours
Missed Calls Recovered
Transactional Opportunities Captured
The figures above are projections based on your inputs and BluIP’s operational modeling. They are intended to illustrate potential impact, not guarantee specific outcomes. Actual results will vary depending on property size, call volume, staffing structure, and implementation / configuration.
Excited about the potential?
Schedule your free custom ROI analysis today.
To fully quantify the financial impact of AIVA, spend 30 minutes with a member of our team. We’ll tailor the analysis to your specific operation and walk you through an ROI projection you can put in front of your team.
Why AIVA?
Turn every interaction into measurable value
Improve first-contact resolution with consistent, accurate handling
Automate routine inbound interactions at scale
Capture demand that would otherwise be missed
Free agents to focus on higher-impact conversations
Accelerate the path from operational improvement to financial return
Turn these results into real impact with AIVA.
Made for hospitality and complete with carrier-grade reliability, AIVA goes beyond simple answers to automate sophisticated, configurable workflows with all of the tools that run your business.
