What is SIP trunking?

SIP trunking is a method of delivering voice and unified communications services over an IP network. Instead of traditional phone lines, a SIP trunk connects your on-premises PBX to the PSTN through the internet, reducing costs and increasing flexibility.

How does SIP trunking reduce business communication costs?

SIP trunking eliminates physical phone lines and their per-line fees. Businesses typically save 30-60% on monthly telecom expenses by consolidating voice, data, and video over a single IP connection.

Can I keep my existing PBX hardware with SIP trunking?

Yes. BluIP Enhanced SIP Trunking connects to Cisco, Avaya, Mitel, and other major PBX platforms, so you can modernize your voice service without replacing hardware.

What is the difference between SIP trunking and hosted PBX?

SIP trunking connects your existing on-premises PBX to cloud telephony, while hosted PBX replaces the on-site PBX entirely with a cloud-based system. SIP trunking is ideal for enterprises that want to keep current equipment and migrate gradually.

Does BluIP SIP trunking support Microsoft Teams and Webex?

Yes. BluIP is a certified Microsoft Operator Connect partner and offers BluIP Connect with Webex. SIP trunking integrates directly with Microsoft Teams and Cisco Webex for enterprise-grade PSTN calling.

What happens if my internet connection goes down?

BluIP SIP trunking includes built-in 4G/5G failover backup, so calls automatically reroute to a cellular connection if your primary internet link fails.

An AI-powered communications platform for enterprise workflows

Unlock measurable efficiency across your organization by turning cross-system workflows into seamless, automated experiences for customers, patients, or guests. Built with your team and audience in mind, AIVA Connect can be tailored to your operations and continuously improves with every interaction.

Three powerful modules. One intelligent platform.

The AIVA Connect Suite is a unified, AI-powered communications suite that combines carrier-grade connectivity, cross-channel customer communications, deep insight, and intelligent automation needed to transform customer experience.

AI Virtual Receptionist (AIVA)

Answer instantly, act automatically, resolve requests.

AIVA is BluIP’s agentic AI assistant for voice, SMS, and chat. It understands requests, retrieves information, and triggers real actions across your systems—from creating tickets to routing service requests with full context.

AIVA Connect Console

Enterprise communications from anywhere.

AIVA Connect Console is a web-based telephony platform that allows teams to manage calls and digital interactions from a single interface on any device. When AIVA escalates a request, staff receive the full conversation history and context to resolve it quickly.

AIVA Connect Studio

Design intelligent workflows.

AIVA Connect Studio is a visual automation environment for connecting AIVA to your CRM, service platforms, and business applications. Build workflows that turn conversations into automated processes—eliminating manual triage and speeding resolution.

Built for real-world complexity

Most AI tools answer questions. AIVA resolves work. By combining conversational AI, deep system integrations, and carrier-grade communications, the AIVA Connect Suite turns everyday interactions into completed actions across your organization:

Connect to everything. Solve anything.

AIVA integrates directly with the systems that run your business—from CRM and service platforms to reservation, ticketing, and operational tools. Instead of simply routing conversations, AIVA can retrieve information, create tickets, trigger workflows, and update systems automatically. Every interaction becomes a connected process, not another task for your team to manage.

Carrier-grade communications. Already built in.

Most AI tools sit on top of communications. AIVA owns the connection. Built on BluIP’s global carrier network, AIVA delivers reliable voice, SMS, and messaging with full context across every channel. Customers and staff interact through a single, continuous conversation—without dropped context, broken handoffs, or disconnected systems.

Learn fast. Improve faster.

Real environments are always changing—and AIVA is built to evolve with them. Flexible workflows and rapid iteration through AIVA Connect Studio let organizations refine automation, expand integrations, and continuously improve request handling. With rapid AI onboarding, teams can deploy agentic AI quickly while maintaining compliance and operational visibility, creating a platform that grows smarter, more capable, and increasingly valuable with every interaction.

See how the AIVA Connect Suite works.

Make every experience a five star experience with AIVA.

Experience how the AIVA Connect Suite automates, requests, reduces manual workload, and delivers faster resolutions—all while keeping your customer at the center.

Foundational Carrier Services

Cloud PBX

Automation and Integration

Integrations

AIVA Connect Suite

Cloud Contact Center

BI/Analytics

Industries

Company

Resources

Partner Programs