Network Status

Live status for the BluIP network

BluIP's network runs at 99.999% uptime, and our engineers watch it around the clock. Check its status here any time.

Our uptime figure

What 99.999% uptime means

99.999% uptime is a performance figure. It is what BluIP has delivered, measured across the whole service.

What BluIP commits to by contract is set out in our service level agreement (SLA), with defined terms and remedies.

99.999%Network uptime, measured across the service
Service level agreementTerms and remedies, in writing
Two network engineers in headsets talking at a desk in a bright operations room

Getting help

Get an answer in two steps

Most of the time, the status page answers the question faster than waiting on a reply.

1Open status.bluip.com

An incident is open

The status page shows what is affected and what is being done about it.

Everything shows healthy

If your service still is not working, the problem is likely specific to your site or setup. Go to step 2.

2Raise it in the support portal

Support runs 24 hours a day from our network operations center.

Why we publish this

You can always see how our network is doing

BluIP is a licensed phone carrier, so our engineers run and watch the network around the clock, with no other provider in between. Redundancy and failover are described on our SIP trunking page.

Live status lets anyone check our uptime at any time.

An engineer and a colleague reviewing a status dashboard on a laptop by a window

Service level agreement

See exactly what we commit to

Read the terms, check live status or contact support.

An engineer with a tablet walking down a clean, bright data center aisle