BluIP

Hear AIVA

How AIVA answers a real guest call

These are questions guests ask a front desk. A BluIP specialist shows you how AIVA answers each one, understands the request and hands off when a person is needed.

How AIVA works

Something a guest would ask

“What time is checkout?”
1Answers
2Understands the request
3Hands off when a person is needed

In the demo

The questions we run with you

Live demo with a BluIP specialist

Bring the questions your front desk hears most. A BluIP specialist runs them with AIVA live, the way a guest would ask.

You hear how it answers, asks a follow-up when it needs more detail and completes the request.

AIVAliveGuest questions
Bring your own questions to the demo

What to listen for

What happens after AIVA answers

Ask about a room issue, and AIVA raises the request for you. Ask something that needs a person, and it hands the call to the right team with what you have already said.

You will not be asked to repeat yourself or pick from a phone menu.

Three things we show you

Answers on the first ringExample: “What time is checkout?”
Raises the requestExample: the air conditioning in Room 412
Hands off to a personExample: asking for a manager

Before anyone speaks

AIVA knows who is calling

BluIP is a licensed phone carrier, so AIVA knows whether a call is internal or external before anyone speaks. Connected to a hotel's property management system (PMS), it also knows which room is calling. The request is understood and handled on the first call.

What you hear in the demo is the same AI receptionist for hotels that runs at properties today.

A hotel guest calling from his mobile while sitting on the bed in a bright room

Next step

Book a demo with a BluIP specialist using your own calls

Tell us the calls your property takes most, and we will show you what AIVA does with each one, connected to the systems you use.

See the AI receptionist for hotels