AIVA Connect Studio
Build AIVA workflows without writing code
AIVA Connect Studio is where your team connects AIVA to the systems that run your business and designs the workflows it carries out, from one visual canvas.
Studio builds the workflows. The AIVA Connect Console is where your team runs and measures them once they are live.
Conversation to action
The AC in my room isn't cooling.
Service ticket raised
AIVA Connect Studio
Let AIVA finish the work before the call ends
AIVA Connect Studio connects AIVA to the systems your team already uses, so a call can end with the work done.
In Studio your team sets what AIVA does once it understands a request: raise a ticket, update the guest's bill or send it to a team. Your team can change those steps as the operation changes, without waiting for a software release.
AIVA Workflow Builder
A visual canvas your team controls
The AIVA Workflow Builder is a drag-and-drop canvas for designing multi-step workflows. Your team maps what triggers an action, how a task is routed and what AIVA does in your connected systems, without writing code. New workflows go live and can be refined over time, with little IT help and no software release for each change.
AIVA Workflow Builder
No code
Refined over time, with no software release for each change
- 1Design multi-step workflows on a visual, no-code canvas
- 2Set the triggers, routing and actions AIVA carries out
- 3Connect steps to your systems through MCP or API
- 4Ship changes without a software release
Workflows connect through MCP, the Model Context Protocol, an open standard for linking AI to external systems, or through your existing APIs, the interfaces your software already exposes. Either way, the team closest to the work decides how it runs.
Connect to the systems that run your business
AIVA makes changes in the systems your team already uses
Through 2,900+ integrations, Studio connects AIVA to your property management system (PMS), CRM, ticketing and service systems. Each request goes to the system it belongs in, and AIVA gets the record back.
Because BluIP carries the call, each workflow starts already knowing which line or room is calling.
A checkout updates the guest's bill
PMS
A maintenance request opens a ticket
Ticketing
A reservation change writes to the system of record
CRM and service systems
AIVA Connect platform
Build a workflow once and refine it in either tool
Studio is where you build AIVA's workflows and connect them to your systems. The AIVA Connect Console is where you run them: your team watches each workflow in action, measures how AIVA performs and steps in when a request needs a person.
You can refine a workflow in either one. Both use the same platform and the same integrations, so nothing has to be rebuilt to keep them in sync.
Next step
Bring a workflow you wish ran itself to your demo
It could be a checkout, a service request or an after-hours routing rule. We will build it in Studio during the demo and show you how far AIVA gets on its own and where it hands off to your team.
