Modernize Legacy Hotel PBX

Replace your old hotel phone system before it fails

An old NEC or Mitel system works until a part fails and nobody can replace it. Replacing it on your own schedule removes that risk.

See how it works

Moving to BluIP

  • WiringReused. Hardware is handsets only where needed.
  • The switchMade outside business hours.
  • Uptime99.999%

Why replacement waits

An old phone system rarely makes this quarter's list

Because it works today, replacing it rarely makes this quarter's list. So it stays and keeps aging, until a failure comes at a bad time, such as a full-occupancy weekend, with no parts and no vendor to call.

The hardware is no longer made. When one part fails, the phones can go down with it.

Quarter after quarter

It works, quarter after quarter, until a part fails on a full-occupancy weekend.

A general manager and an IT manager talking through a plan at a small table

What waiting costs

Parts and support get harder to find every year

An end-of-life system carries three costs that rarely show up as a line item until something breaks.

For IT, it is a system you cannot fully support. For finance, it is a cost you cannot predict, and it grows the longer the system stays.

Support winds down

As the manufacturer moves on, a failure means longer downtime and fewer people who can fix it.

Parts get scarce

Parts get harder to find as the hardware ages.

No path forward

The old system cannot connect to modern hotel software or run AI on top.

The cost of keeping it

An old system costs more every year it stays

Keeping an end-of-life phone system is not free. Its costs arrive as separate bills for parts, software assurance and support, so they are easy to miss until someone adds them up.

Add them up before you decide that waiting is the cheaper choice. Contact us for pricing. We share pricing after a short discovery call.

What keeping it costs

  • End-of-life equipmentThe hardware is no longer made. Each replacement part comes from a shrinking supply and costs more to source.
  • Software assuranceSoftware assurance keeps costing more each year for a system that is no longer being developed.
  • Support costsMaintenance contracts and technician visits cost more as fewer people know the system.
  • DowntimeWhen one part fails, the phones can go down with it, and every call missed while it is fixed has a cost too.

How the switch works

Keep the wiring you already have

Hotels often put off a migration because they worry about disrupting guests mid-stay. BluIP reuses the wiring you have, and analog handsets keep working, so no one replaces phones room by room. The switch is scheduled outside business hours with no guest impact, and one project manager runs it for you.

The new system runs at 99.999% uptime, and the only hardware you buy is handsets, where needed. Read more about legacy PBX replacement and the hotel phone system you move to.

Keep

  • Your existing wiring
  • Analog handsets

Change

Out: the aging NEC or Mitel system

In: BluIP's hotel phone system

After hours

The switch is made with no guest impact.

99.999%

Uptime for your hotel's phones.

One manager

A project manager runs the switch for you.

What comes next

Add AIVA when you're ready

Replacing an end-of-life system is worth doing on its own. Once your hotel is on BluIP, you can add AIVA, the AI receptionist, which works with your property management system (PMS).

You do not need AIVA to justify the move. It is there when you are ready. See how it fits across hotels and resorts, or see what else we solve for hotels.

AIVA answers routine guest calls
It completes requests in your PMS
It hands the rest to your team with the details attached
A lounge server bringing coffee to a smiling couple in a bright hotel lounge

Next step

Get a replacement plan for your current phone system

We will map what a switch would involve at your property and what stays in place.