ADR
Average daily rateRooms revenue divided by rooms sold. The average price a hotel achieved per occupied room in a period.
On the phones: Upsell moments offered on the phone move ADR one conversation at a time.

Hotel glossary
RevPAR tells you how much revenue each available room earned, whether it sold or sat empty. It combines the occupancy rate and the average daily rate into one figure, and it is the main measure hotels use to judge revenue performance. This page explains RevPAR in full and defines the other hotel terms below.
On this page
Terms in this glossary
RevPAR has a full entry below. See every definition.
Two ways to calculate it
RevPAR (revenue per available room) is the average income a property earns for every room it could have sold. There are two ways to calculate RevPAR, and both produce the same answer. Divide total room revenue by the number of available room nights, or multiply the average daily rate by the occupancy rate. That second version is the RevPAR formula most revenue managers keep in their heads.
Run it on real numbers. A property with 200 hotel rooms and 150 rooms sold on a given night is at 75% occupancy. At a $220 average room rate, room revenue is $33,000 and the hotel's RevPAR is $165. Drop the average rate to $200 and hold occupancy, and RevPAR falls to $150. Fill rooms at a discount and the same thing happens.
What the number leaves out matters as much as what it captures. RevPAR counts room revenue only. It ignores additional revenue streams, operational costs and the variable costs that move with every occupied room: housekeeping, laundry, amenities, energy usage. A property can post a strong RevPAR and a weak gross operating profit in the same month. Adjusted revenue metrics such as ARPAR cover that gap, and owners read RevPAR next to other key performance indicators.
The RevPAR formula, two ways
Total room revenueAvailable room nights
Average daily rateOccupancy rate
Run it on real numbers
200
hotel rooms
150
rooms sold
75%
occupancy
$220
average room rate
room revenue
$33,000
RevPAR
$165
Why it matters
RevPAR forces rate and occupancy into the same conversation. Revenue managers use it to test whether a discount actually produced more revenue or simply moved the same dollars around. Pricing decisions made on occupancy alone often lower RevPAR while the property looks busier.
Divide your RevPAR by the RevPAR of a competitive set and you get the RevPAR index, also called the revenue generating index. An index of 100 means you are capturing your fair share of market demand. Above 100 means you are taking share from other hotels in your market.
Tracked weekly, RevPAR helps hotel managers spot trends before they show up in the monthly financials. Shifting booking patterns, a soft shoulder season, a citywide convention that fills the market: each one moves the number first, while there is still time to adjust rates.
Missed reservation calls, unanswered upgrade requests and voicemails nobody returns all lower the revenue earned per available room. Our page on increasing revenue per guest shows how answering more of those calls adds to it.
Which metric, for which question
Which metric you reach for depends on the question you are asking about the property's performance.
ADR is total room revenue divided by rooms sold. It measures pricing power on the business you actually captured, and it ignores every empty room in the building.
Best for:Judging whether your room rates hold up during periods of strong demand.
Occupancy is rooms sold divided by available rooms. On its own it says nothing about what those rooms earned.
Best for:Staffing, housekeeping planning and forecasting variable costs for the night.
TRevPAR divides total revenue by available rooms, including food and beverage, room service, spa services, parking and other revenue streams.
Best for:Resorts and luxury hotels where ancillary revenue rivals the rooms business.
ARPAR nets out distribution costs, transaction fees and the variable costs tied to each occupied room before dividing by available rooms.
Best for:Owners who want revenue performance measured against what actually reaches the bottom line.
The index expresses your RevPAR as a share of your competitive set's RevPAR, scaled to 100.
Best for:Measuring a property against its market as well as its own history.

Side by side
Both metrics are correct and both are incomplete. The question is whether you want to measure the rooms you sold or every room you had to sell.
Swipe sideways to see every column
Use RevPAR to see how the whole property performed, including the rooms nobody booked. Use ADR to test rate strategy on its own; a high ADR with thin occupancy still points to a pricing problem. Most hotel operators watch both every day and decide on the pair.
Who uses it
Ownership groups and management companies use RevPAR to compare properties across a portfolio with different room counts and rate structures. Because it is measured per available room, properties of different sizes can be compared on the same basis.
Discounting to fill rooms erodes positioning that took years to build. RevPAR shows whether a promotional package added more revenue or simply traded rate for volume.
RevPAR gives a general manager a daily read on how well the hotel turns demand into room revenue. A full house sold at too low a rate shows up in the number.
Owners and asset managers read RevPAR against the competitive set to assess financial performance and long-term financial health. It is a standard input before approving capital, marketing strategies or a repositioning.

From your data to the pricing decision
Track the number weekly
Catch shifts in demand before the month closes.
Take both figures from your property management system (PMS) for the same period.
Divide room revenue by available room nights, or multiply ADR by occupancy.
Index your result against the competitive set to see your share of the market.
Track the number weekly to catch shifts in demand before the month closes.
Move rates, restrictions and promotional packages to match what the trend shows.
Find the unanswered reservation calls and slow transfers that lose bookings, and fix them.
Frequently asked questions
ADR divides room revenue by rooms sold. RevPAR divides it by every available room, sold or not.
A 200-room property selling 150 rooms at a $220 average rate posts a $220 ADR and a $165 RevPAR. ADR measures pricing power on captured business. RevPAR measures the whole property, including unsold inventory, so owners and revenue managers treat it as the main measure of revenue performance.
Daily for operations, weekly for trend analysis and monthly against budget and the competitive set.
Daily numbers are noisy on their own but essential for yield management decisions on near-term inventory. Weekly rolling figures reveal booking patterns early enough to act. Monthly and trailing twelve-month views are what hotel owners and asset managers use to judge financial performance, since seasonality makes any single night misleading.
It is the cleanest comparable measure of how well a property converts its rooms into revenue.
RevPAR normalizes for size, so a 180-room property and a 900-room property can be judged on the same basis. It also resists the two easiest ways to flatter results: filling rooms cheaply or holding rate while occupancy collapses. That makes it the standard input for valuations, lender reporting and management agreements.
Remove out-of-order rooms from available room nights so the denominator reflects sellable inventory only.
During renovation, leaving those rooms in the count understates the hotel's RevPAR and makes the property look weaker than it performed. Most benchmarking conventions exclude them. State the treatment consistently across periods, because switching methods mid-year breaks every comparison you are trying to make.
There is no universal benchmark. A good RevPAR is one above your competitive set's, measured by index.
Absolute figures vary enormously by market, segment and season. A resort in a destination market and a suburban select-service property will never be comparable in dollars. The RevPAR index, or revenue generating index, answers the question properly: above 100 means you are capturing more than your fair share of market demand.
No. RevPAR counts room revenue only. Use TRevPAR to include other revenue streams.
Food and beverage, room service, spa services, parking and resort fees sit outside the calculation. For properties where additional revenue is a meaningful share of total revenue, TRevPAR gives a fuller view of revenue generation. Many operators track both, since the two numbers can move in opposite directions in the same period.
Your RevPAR divided by your competitive set's RevPAR, multiplied by 100.
An index of 112 means you earned 12% more per available room than the average of the hotels you compete with. It separates your performance from the market's. A falling index during a strong market is a real warning even when your own RevPAR is rising. It means others captured the upside first.
Yes. Unanswered reservation and upgrade calls are lost room revenue that never reaches the calculation.
Front desk teams spend a large share of every shift on repetitive questions. When the desk is busy with arrivals, the phone waits. When routine calls are handled automatically, reservation and upsell conversations get answered. Our cloud contact center gives central reservations the same context on every call.
Yield management optimizes room inventory and rate. Revenue management covers total revenue across the property.
Yield management is the older, narrower discipline: sell the right room to the right guest at the right price. Revenue management extends the same logic to meetings, dining, spa and ancillary revenue, optimizing revenue across every stream. RevPAR belongs to the first. TRevPAR and ARPAR belong to the second.
Hotel glossary
Rooms revenue divided by rooms sold. The average price a hotel achieved per occupied room in a period.
On the phones: Upsell moments offered on the phone move ADR one conversation at a time.
The system where a brand's availability, rates and reservations live across properties, feeding the website, call centers and distribution channels.
The desk, or the service, that arranges dining, transport, tickets and local recommendations for guests.
On the phones: Routine concierge questions are the ones an AI receptionist answers first.
The departments guests deal with directly: front desk, reservations, concierge and guest services.
The networks travel agents and corporate booking tools use to see and book hotel inventory.
Turning a complaint or a service failure into a kept guest, fast enough that the guest remembers the fix.
On the phones: Complaints routed to a person immediately, with context, are where recovery starts.
How guests rate their stay, measured in surveys, reviews and scores such as a guest satisfaction score or Net Promoter Score.
On the phones: Answer speed and request follow-through are two of the most controllable inputs.
Permission to keep the room past the standard checkout time, often sold as an add-on.
On the phones: One of the most common front desk calls, and one AIVA can answer and set on the reservation.
A reservation whose guest never arrives, usually charged under the cancellation policy.
Rooms sold divided by rooms available, expressed as a percentage.
Third-party booking sites that sell hotel rooms for a commission.
The hotel's phone system: guest room phones, front desk, back office and the lines to the outside world. More hotels now run it in the cloud as a cloud PBX.
On the phones: Mitel, NEC and Avaya systems reaching end of life are a common reason hotels move to the cloud.
The hotel's system of record for reservations, guests, rooms, rates and charges. Oracle OPERA is one of the most widely used.
On the phones: With PMS integration, an AI receptionist can hold a room or set a late checkout during the call.
The published, undiscounted room rate.
Rooms revenue divided by rooms available, or ADR multiplied by occupancy. The single number that combines how full the hotel was and what it charged.
On the phones: Answered reservation calls and captured upsells move both halves of the formula.
The evening housekeeping visit that prepares the room for the night.
Selling a guest a higher room category or an add-on such as late checkout, dining or spa.
On the phones: An AI receptionist can offer an upgrade or add-on at the right moment in the call.
A guest who arrives without a reservation.
Missing a term? Tell us and we will add it.
Next step
A demo shows how BluIP answers reservation and upgrade calls and sends the rest to your team. Book a demo or explore the hospitality platform.