Technology Partners
Check whether BluIP works with your current systems
Will BluIP work with the systems you already run? The lists below answer that.They are grouped by relationship: platforms we deliver and support, systems we connect to and carriers we work with.
What partnership means here
Two ways we work with technology partners
Our technology relationships fall into two groups: platforms we deliver and support as part of our service, and systems we have built and tested connections into.
The platform has 2,900+ available integrations. How they work is covered on our integrations page.
Platforms we deliver
Support for these platforms comes from our team
We sell, implement and support these products, so your team calls BluIP for help with any of them.
BluIP Connect with Webex, plus Cisco Webex Contact Center. Details on Cisco Webex Contact Center.
Teams calling with BluIP as your carrier, through Operator Connect or Direct Routing as a Service. Details on Cloud Calling for Microsoft TeamsMicrosoft Teams Phone.uIP as your carrier, through Operator Connect or Direct Routing as a Service. Details on Cloud Calling for Microsoft Teams.
NiCE CXone delivered and integrated by our team, including custom middleware where a workflow requires it.
Call recording and quality management inside the contact center platform.
BluIP is also Marriott-approved. Brand approvals decide where a phone system can be installed in branded hotels.
Hospitality
Connected to the hotel systems you already run
When the phone platform can read from and write to the property management system (PMS), it can finish a guest's request as well as answer the question.
Voice platform
Property management system
The OpenTable integration is in progress.
Customer systems
Calls that show up in your customer records
When a conversation starts on the phone, its details land in the same customer record your team already uses.
Carrier and network
Works with the carriers you already use
BluIP is a licensed phone carrier, so the platform knows who is calling, and from where, before anyone answers. Our SIP trunking has redundancy and failover built in and holds 99.999% uptime.
We also work with other carriers, because national and multi-site deployments often use circuits from more than one provider. These include AT&T and the AT&T Partner Exchange, Spectrum and CenturyLink. BluIP stays accountable for the service whichever carrier's fiber a segment runs on.
Other carriers we work with
BluIP SIP trunking
99.999%Devices
Find out which phones you can keep
Handsets and network hardware tested against the platform, so a property or site knows what it can keep and what it should replace.
Analog guest room phones and elevator lines keep working through a gateway, and the building's cabling is reused. Proprietary handsets from an old phone system maker do not move to a new platform, so those are replaced.
Next step
Send us the system nobody supports or nobody has connected
Tell us what it is. We will tell you whether a connection already exists, needs building or is not possible today.
